TERMS OF SERVICE

Welcome to Goldieboxx Jewellery. Our service and your use of our online shop are guided by the following Terms of Service, which incorporate the protections and obligations under the Australian Consumer Law (ACL). By engaging with our website, you acknowledge and agree to these terms, which are designed to ensure a fair, secure, and enjoyable shopping experience.

1. USER ELIGIBILITY 

Access to and use of the Goldieboxx Jewellery website are subject to all applicable laws and regulations, including the ACL, ensuring consumer rights are respected and upheld.

2. INTELLECTUAL PROPERTY

Content on Goldieboxx Jewellery, including text, graphics, and images, is protected by copyright and may not be used in violation of Australian laws. Some product images are used under authorization from Yiwu Jieding Jewelry Co., LTD, with all rights reserved.

3. PRODUCT SALES AND PAYMENT 

We offer secure payment options through Shopify, Afterpay, and PayPal to ensure a safe transaction. By making a purchase, you agree to these payment methods and any associated terms.

4. ORDER FULLFILLMENT 

Orders are processed and dispatched from our headquarters as swiftly as possible. For details on cancellations and refunds, please refer to our returns policy.  

5. SHIPPING POLICIES 

For information on shipping rates, delivery times, and practices, please visit our shipping and delivery page. 

6. RETURNS AND EXCHANGES 

We have a customer-friendly returns and exchange policy. For detailed information, visit our returns page. 

7. DISPUTE RESOLUTION

For any disputes, please contact us directly at hello@goldieboxx.com to find a resolution.

8. LIMITATION OF LIABILITY

Goldieboxx Jewellery follows Australian law in limiting our liability for any issues arising from your use of our site and services.

9. MODIFICATIONS TO TERMS 

We reserve the right to modify these terms at any time. We will notify users of any changes through our website. Your continued use of the site after any change will constitute your acceptance of the new Terms of Service.

10. GOVERNING LAW 

These terms are governed by the laws of Queensland, Australia, including the ACL, which provides a framework for fair trading and protection against unfair contractual terms.

11. CONTACT US

For inquiries regarding these Terms or any aspect of our service, please reach out to us at hello@goldieboxx.com. We are here to ensure your experience with Goldieboxx Jewellery is positive, secure, and compliant with Australian Consumer Law.